Conflicts are sector agnostic and keep pace with the growth of the industry in which they arise. Currently, conflict resolution happens either in courts, offline though traditional alternative dispute resolution mechanisms. In the post-pandemic world, the popularity of online dispute resolution has picked up. These online mechanics generally involve replicating the offline world in an online environment using Information and Community Tool. In the online world, such dissatisfaction could manifest itself in the form of negative reviews that in turn affect brand value.
With today’s accelerated pace of digitization and social media, enterprises can not afford to ignore resolving disputes in a fast and convenient manner, because it is far easier for customers to post reviews of their bad experiences online. Consumers are 3 times more likely to talk about negative experiences than positive.
SaaS Platform
Our solution is deployed and managed in the Amazon Web Service (AWS) cloud. With a heavy focus on emerging technologies like machine learning and artificial intelligence, data lakes and analytics, it is easy for our technical team to develop and deploy new features and applications easily and quickly.
End-to-End Security
Our platform is backed up by 90 security standards and compliance certifications. All services that store sensitive customer data used by our solutions, encrypt customer data at all stages during transport to storage at rest.
Audit trail
Every dispute being resolved by FairSettle.ai for our clients is tracked and information encrypted before being stored in our secure databases, thus ensuring complete customer privacy and transparency.
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